Welcome to July Cosmetics Sales! We’re your global destination for professional-grade beauty products, serving makeup artists and beauty enthusiasts worldwide with premium cosmetics, skincare, and special effects makeup. Below you’ll find answers to our most common questions.
About Our Products
What types of products do you specialize in?
We specialize in professional-grade cosmetics, skincare (including medical-grade Avène products), special effects makeup (like alcohol-activated makeup and bald caps), and beauty tools. Our curated collections include everything from anti-aging solutions to airbrush tools and body makeup.
Are your products suitable for sensitive skin?
Yes! We carry dermatologist-recommended brands like Avène that are specifically formulated for sensitive skin. Our blemish kits and anti-aging products are designed to be gentle yet effective.
Do you offer professional makeup artist supplies?
Absolutely! We’re proud to stock professional essentials from brands like Ben Nye, including specialty items like adhesives, removers, adjusters, and all the tools working artists need.
Ordering & Account Questions
How do I create an account?
You can create an account during checkout by selecting “Create Account” after entering your email address. This will allow you to track orders and save your preferences for future purchases.
What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for secure, convenient checkout.
Can I modify or cancel my order after placing it?
We process orders quickly (within 1-2 business days), so please contact us immediately at
[email protected] if you need to make changes. We’ll do our best to accommodate your request.
Shipping & Delivery
Where do you ship to?
We ship globally to most countries, excluding some Asian and remote regions. During checkout, you’ll be notified if we’re unable to ship to your location.
What are my shipping options?
Standard Shipping ($12.95 flat rate): Via DHL or FedEx, delivered in 10-15 days after dispatch. Ideal for urgent needs.
Free Standard Shipping: Via EMS on orders over $50, delivered in 15-25 days after dispatch. Perfect for planned purchases.
How do you handle temperature-sensitive items?
During warmer months, we pack skincare products like Avène blemish kits with cooling gel packs to maintain product integrity during transit.
Are there any additional fees for international orders?
While we properly declare all contents to prevent delays, any customs fees or import taxes are the responsibility of the recipient.
Returns & Exchanges
What is your return policy?
We offer a 15-day return policy from the date of delivery. To initiate a return, please email our Virginia Beach team at
[email protected].
What if my product arrives damaged?
We take great care in packaging, but if damage occurs, please contact us immediately with photos of the damaged product and packaging. We’ll arrange for a replacement or refund.
Can I exchange a product for a different shade or item?
Yes! Exchanges are handled through our return process. Please note you’ll be responsible for return shipping costs and any price differences in the new item.
Professional Services
Do you offer expedited processing for professionals?
Yes! We prioritize quick processing of orders containing professional items like bald caps and alcohol-activated makeup because we understand your next gig can’t wait.
Can I request special packaging for a professional kit?
Absolutely. Please include any special requests in the order notes, and our team will do their best to accommodate your professional needs.
Pro Tip: During major sales events (like our famous July Cosmetics Sales), processing times may extend by 1-2 days due to high order volume. We recommend ordering early if you need products by a specific date.
Still have questions? Our Virginia Beach team is happy to help at [email protected] or +1 (757) XXX-XXXX (during business hours EST).
